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Consumer Protection Department

CBN: Refund to bank customers stand at N76.7 billion, $20.9 million

Mr Kofo-Abdulsalam Alada, the Director, Consumer Protection Department (CPD) of CBN, said this at a workshop for business editors and members of the Finance Correspondents Association of Nigeria (FICAN), on Thursday in Yola.
Air plane

NCAA: Domestic airlines record 16,429 delayed flights in six months

Domestic airlines operating in Nigeria recorded 16, 429 cases of delayed flights between January and June 2019 according to figures released by the Consumer Protection Department of Nigerian Civil Aviation Authority.

Insecurity, fraud clog financial inclusion stride

As fiscal and monetary authorities collaborate to ensure that Nigerians keep up the 63.6 per cent financial inclusion stride with the aim of attaining the set target of 20 per cent exclusion rate by 2020, the frightening series of bank robberies and frauds in the system may have put a lid on the agenda.

Central bank partners churches, mosques on financial literacy

Central Bank of Nigeria (CBN) on Friday said it is in partnership with churches and mosques in the promotion of financial literacy in the country.
Fintech

Experts harp on enabling environment, policies to drive fintech growth

Financial experts at the ongoing Future Banking Tech West Africa Conference have called for an enabling environment and policies for fintech to thrive.
Managing Director of Aero Contractors, Captain Ado Sanusi, yesterday faulted the claims that the disputed Bombardier Dash 8 Q300 jets were stolen at the Lagos airport.

Nigeria’s airlines record 36,350 delayed flights in 2018

Domestic airlines operating in Nigeria recorded 36,350 cases of delayed flights between January and December 2018, according to figures released by the Consumer Protection Department of Nigerian Civil Aviation Authority (NCAA).

CBN, NDIC, others raise alarm over low-insurance patronage

Tackling low-insurance patronage in the country was the focal point of Friday when the Central Bank of Nigeria (CBN), the Nigerian Deposit Insurance Corporation (NDIC), the National Pension Commission (PenCom) and other members of the financial sector brainstormed in Abuja to unveil a new policy on deepening financial inclusion.

Central bank to establish national micro-finance bank

A national micro-finance bank is to be established to promote access to credit finance for small, medium enterprises (SMEs) and other unbanked groups in the country, the Central Bank of Nigeria (CBN) said on Thursday.

Central bank unveils new policy to capture the unbanked

The Central Bank of Nigeria on Thursday unveiled the National Financial Inclusion Strategy designed to ensure that at least 80 per cent of Nigerians have access to banking and other financial services.

Central bank: Electronic fraud will hit N6.1 trillion by 2021

Mr Sunday Salam-Alada, Director, Consumer Protection Department, Central Bank of Nigeria (CBN) has said electronic fraud losses in the banking system are projected to reach N6.1 trillion by 2021.

Nigerian airlines record 8,825 delayed flights in three months

Domestic airlines operating in Nigeria recorded 8,825 cases of flight delay from January to March, the Nigerian Civil Aviation Authority has said.

Central bank compels banks to refund excess charges with interest

The Central Bank of Nigeria (CBN), said any bank that deducts monies illegally from a customer’s account for products and services would be forced to refund the money to the customer with interest.

Domestic airlines record 30,214 delayed flights in 2017

Domestic airlines operating in Nigeria recorded 30,214 cases of delayed flights between January and December 2017, according to figures released by the Consumer Protection Department of Nigerian Civil Aviation Authority (NCAA).

Passengers’ complaints drop at airports in six months – NCAA

The Nigerian Civil Aviation Authority (NCAA), said it received a total of 144 complaints from both domestic and international air passengers between January and June 2017.

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