(FILES) In this file photo taken on September 4, 2019 shows the logo of the US social networking website Twitter, displayed on a smart-phone screen, in Lille, northern France. – Several features on Twitter were down on October 2, 2019, the platform said, with users from Japan to the USA reporting they were unable to log in, use the mobile app or see direct messages.”We’ve been experiencing outages across Twitter and TweetDeck,” the social media giant said in a statement, without giving a reason for the disruption. “You might have had trouble Tweeting, getting notifications, or viewing DMs. We’re currently working on a fix, and should be back to normal soon.” (Photo by Denis Charlet / AFP)

After rolling out audio tweets for iOS in June, Twitter is now experimenting with the idea of letting people record and send voice messages through direct messages. Alex Ackerman-Greenberg, product manager for direct messages at Twitter, let me know that the company will be testing voice DMs soon. Brazil will be the first country included in that test. He shared the news… through a 20-second voice message. “We know people want more options for how they express themselves in conversations on Twitter — both publicly and privately,” he said.

Similar to voice tweets, voice messages have a bare-bones, simple interface: there’s just a play / pause button, and the sender’s avatar pulsates as the message plays. The product team designed an “in-line recording experience to make it easier to send these messages as part of the natural conversation flow,” so that’s one difference from the current audio tweets interface. There’s a “report message” option in the event that someone misuses voice DMs.


Twitter received significant criticism after announcing audio tweets when it became evident that the company had failed to factor in accessibility. In a recent interview with Protocol, design chief Dantley Davis said “we shipped something that shouldn’t have been shipped without this conversation happening.”

“Now, we have a full-time accessibility team within product development, and that includes engineering and design,” Davis added. “We also changed our product development process, so that accessibility is always considered during even the conceptualization of features.” Hopefully that new development flow is in place as Twitter continues the development of voice messaging.

Facebook and Instagram already allow audio recordings in DMs.

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