Wema Bank said on Friday that it has started investigating an allegation of verbal abuse levelled against one of its staff and assured all its stakeholders that the matter would receive appropriate redress that will be comforting to the affected parties.
Giving an assurance in a statement signed by the Head, Brand & Marketing Communication, Wema Bank Plc, Funmilayo Falola, the bank said: “Our attention has been drawn to an allegation of verbal abuse levelled against a staff of Wema Bank on social media, allegedly following some information from staff.
“At Wema Bank, our staff are our most valued assets and we treasure them greatly. Equality, fairness, and respect are the gold standards of our practice, operations, and relations with both internal and external stakeholders at Wema Bank. These are firmly rooted in our values spanning over 75 years of existence.”
The bank maintained that it respects and upholds the rights and dignity of all members of staff, irrespective of their age, gender, or position in the organisation even as it added that their contributions to the growth of the business and the success of its customers across all its business touchpoints are of immense value.
Wema Bank therefore assured all its stakeholders that the issue which was already being investigated at the highest level of the organisation will receive appropriate redress that will be comforting to the affected parties.
It, however, expressed gratitude to the stakeholders for their patience as it concludes its investigations.